Business analyst Daniel Dana said in 1999 that "unresolved conflict remains the largest reducible cost in any organisation". 

Conflict leads directly to cost.  It manifests in many forms, including strained relationships, dysfunctional teams, excessive employee turnover, defections to competitors, unnecessarily high sick leave, and in the form of formal grievances and claims in the courts and tribunals, with all the attendant legal costs, stress, and publicity. 

Mediation is a modern, practical, cost effective way to deal with conflict.  It is confidential, cost effective, and quick.  About 80% of all workplace mediations settle and many consider it a better way of resolving workplace grievances, as well as a better way of managing change in the workplace - for employer and employee!  And if unfair dismissal or discrimination claims are unavoidable, mediation is likely to be quicker, cheaper, and more cost effective than dragging the dispute through the courts or Employment Tribunals. 

Our workplace mediator, Paul Evans, is a part time Employment Judge and combines his own experience as an employer, experience of mediations, and a deep knowledge of employment law with practical experience in the Employment Tribunal dealing with unfair dismissal, discrimination and similar claims for both employers and employees.