The Civil Mediation Council operates a pilot scheme for the accreditation of mediation providers.  Mediation providers accredited by the Civil Mediation Council agree that their mediators will honour the European Code of Conduct for mediators (see below).  Their mediators have to undergo specialist training and undertake continuing professional development.  Accredited mediators have to maintain professional indemnity insurance.  mediation-1st is accredited by the Civil Mediation Council. 

European Code of Conduct for Mediators

All of our mediators agree to abide by the European Code of Conduct for mediators.  A copy of the code can be found in our download centre.  The code covers four main areas being: competence and appointment of mediators; independence and impartiality; the mediation agreement, process, settlement and fees; and confidentiality.

Feedback

Following mediations we send feedback forms to the parties so that we can constantly evaluate our own performance.  Some of the feedback received will be found on our mediators page.